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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Telephonesubmission
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I was very impressed with your company and the two techs I had out to my home. Russ stayed within the budget I gave him that I could afford and was not pushy at all. I really appreciated that. I love the nylon rollers. They are super quiet.
Wayne was very punctual on installation day and did an excellent job installing my door. He took the extra time to explain everything and show me how to operate it.
I feel I got a top quality product and excellent service. I am going to refer all of my neighbors to you.
Wayne was very punctual on installation day and did an excellent job installing my door. He took the extra time to explain everything and show me how to operate it.
I feel I got a top quality product and excellent service. I am going to refer all of my neighbors to you.
–Carmen Wise
