Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews

This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Elkton, MD

Elkton has received 8 reviews, averaging:

4.38 of 5 Stars

Broken Garage Door Spring Repair
Elkton, MD

Precision Garage Door5.000 of 5 Stars

Date: 02/07/2012

Comments:

Telephone
submission
[?]

I was very happy with the service I received when Dana came out. Very personable.

–Evelyn L.

Service Provided:

Broken Garage Door Spring Repair

Manager:

Dana

Garage Door Repair
Elkton, MD

Precision Garage Door0.000 of 5 Stars

Date: 06/09/2011

Comments:

Telephone
submission
[?]

My garage door was sticking and it was less than a year since I had it installed by your company. When I called to schedule a service call, I was unhappy because I was quoted a $55 service call fee. I explained the situation to the customer service representative and they waived the service call fee for me. I was happy about that. Brandon was very nice and he arrived on time. He assessed the situation and explained why the door was sticking. He said the rubber seal around the door was tight. He made the adjustments and the door has been working great every since. I would definitely call Precision Door again. I am very satisfied with my new doors and the service you provided to me. Thank you.

–Janet Urbaniak

Service Provided:

Garage Door Repair

Technician:

Dan

Garage Door Install
Elkton, MD

Precision Garage Door5.000 of 5 Stars

Date: 02/16/2011

Comments:

Report Card
submission
[?]

Great job on installation. New door looks great.

–Tony Twigg

Service Provided:

Garage Door Install

Product:

Steel Garage Doors

Technician:

Russel

Garage Door Opener Repair
Elkton, MD

Precision Garage Door5.000 of 5 Stars

Date: 02/16/2011

Comments:

Telephone
submission
[?]

Your tech was very timely and very approachable. He explained everything clearly and completed the repair efficiently. I appreciate the good service and will call back when I need anything else repaired.

–Nancy Reasin

Service Provided:

Garage Door Opener Repair

Product:

Steel Garage Doors

Technician:

Rick

Garage Door Repair
Elkton, MD

Precision Garage Door5.000 of 5 Stars

Date: 01/24/2011

Comments:

E-mail
submission
[?]

I just wanted to thank Joey & Dana for all their help in getting my door working and in February I will have you guys out to install my new garage door. Again, the service was great and the cost was on target. Thanks for getting it fixed.

–Tony Twigg

Service Provided:

Garage Door Repair

Product:

Steel Garage Doors

Technician:

Brandon

Garage Door Repair
Elkton, MD

Precision Garage Door5.000 of 5 Stars

Date: 01/24/2011

Comments:

Telephone
submission
[?]

I appreciate the prompt service I received and the technician was very nice. Everything was excellent. Being a real estate agent, I also appreciated the fact the the repair was completed without being pressured to have additional repairs done. I'll definitely keep Precision in mind for any of my other garage dooe needs and refer you to my clients. Thank you.

–Tina Bolton

Service Provided:

Garage Door Repair

Product:

Steel Garage Doors

Technician:

Rick

Garage Door Install
Elkton, MD

Precision Garage Door5.000 of 5 Stars

Date: 11/01/2010

Comments:

Telephone
submission
[?]

Your service is excellent. Joey was very gentlemanly, professional and diligent. He didn't waste any time and was great to converse with. I plan to refer your company when others need a garage door repaired.

–Wililam Hambleton

Service Provided:

Garage Door Install

Product:

Aluminum Garage Doors

Garage Door Repair
Elkton, MD

Precision Garage Door5.000 of 5 Stars

Date: 10/26/2010

Comments:

Telephone
submission
[?]

The man came when he was supposed to and was very courteous. It wasn't a big job, and he made the adjustments needed quickly. We appreciate the service and we'll refer your service when we can.

–Helen Willis

Service Provided:

Garage Door Repair

Product:

Steel Garage Doors

Technician:

Ken Holland