This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website. At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited. This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website. This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site. This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
My wife and I were leaving for work and the door cable snapped on our garage door. I called Precision and they were able to get a technician out very quickly. All the options were explained and they did an excellent quality job on the repair and made sure everything was functioning properly!
I needed my chamberlain garage door repaired. I had to override the computer in order to get the garage closed. I called precision and they sent Dana right out. What an awesome job he did! He was very accommodating and didn
Everything's very good. Your tech was a joy to talk to and very knowledgeable. The opener works perfectly and is so quiet, we can't even hear it. On a scale of 1 to 5, your service rates well above 5. We'll be sure to call again if we have any other concerns about our garage door.