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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door:

Precision Garage Door Maryland
has received 55 reviews, averaging:

4.91 of 5 Stars

Garage Door Install
Perryville, MD
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/30/2012
Comments: Telephone
submission
[?]
I was very impressed with your company and the two techs I had out to my home. Russ stayed within the budget I gave him that I could afford and was not pushy at all. I really appreciated that. I love the nylon rollers. They are super quiet.
Wayne was very punctual on installation day and did an excellent job installing my door. He took the extra time to explain everything and show me how to operate it.
I feel I got a top quality product and excellent service. I am going to refer all of my neighbors to you.
–Carmen Wise
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
Technician:
Wayne E
Broken Garage Door Spring Repair
Perryville, MD
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/23/2012
Comments: Online
submission
[?]
The tech was great, the repair work was done right (and within 24 hours of the service call), and the price was reasonable.
–Mark Freund
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Rick
Broken Garage Door Spring Repair
Pleasant Hills, MD
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/10/2012
Comments: Telephone
submission
[?]
I wasn't home when Troy first arrived. He made a good effort explaining everything so I understood what he was going to do. My door is working excellent now.
–Scott Wood
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Troy R
Garage Door Repair
Port Deposit, MD
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/04/2012
Comments: Telephone
submission
[?]
My door is very quiet now and works great. The tech, Russ told me everything I need to know. I will tell all my Family & Friends about precision door service.
–cornelius bogert
Service Provided:
Garage Door Repair
Technician:
Russel
Garage Door Repair
Salisbury, MD
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/28/2012
Comments: Telephone
submission
[?]
My door is good, I will fix the rest. Tech informed my wife and me on everything he did. If needed in the future we'd love to have Jim back to our home! I already gave my friends and family the cards the tech left. I would recommend Precision to everyone. I give Precision 5 stars!
–Jeane Warlikowski
Service Provided:
Garage Door Repair
Product:
Genie Garage Door Opener
Technician:
Jim H
Garage Door Repair
Elkton, MD
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/26/2012
Comments: Telephone
submission
[?]
I was very satisfied with your technician and would not hesitate to call if I need any work in the future. I will also refer you to all my family and friends
–Debbie Gouge
Service Provided:
Garage Door Repair
Technician:
Jim H
Broken Garage Door Spring Repair
Belcamp, MD
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/16/2012
Comments: Telephone
submission
[?]
I thought Jim did an excellent job. My door works great. I am happy to refer your company to my FF and I would give you 5 Stars!
–Brian Bentice
Service Provided:
Broken Garage Door Spring Repair
Technician:
Jim H
Broken Garage Door Spring Repair
Sharon, MD
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/13/2012
Comments: Telephone
submission
[?]
I was very happy with your service. Your prices are competitive, Rick was fast & kind & did an excellent job. We will be referring you to all our FF
–Jeff Schultz
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Technician:
Rick
Garage Door Repair
Abingdon, MD
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/11/2012
Comments: Telephone
submission
[?]
Repair went well. He is happy with our tech & our company & will refer us to his FF
–Larry Smith
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Technician:
Russel
Broken Garage Door Spring Repair
Bel Air, MD
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/10/2012
Comments: Telephone
submission
[?]
Danny did a great job. Their door works very well, now. He will be sure to call us if he needs any future service. Gave us 5 stars!
–David Kniffen
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Danny
Garage Door Repair
Ocean City, MD
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/07/2012
Comments: Report Card
submission
[?]
very pleased with our service
–Robert Farley
Service Provided:
Garage Door Repair
Technician:
Russel
Garage Door and Opener Install
Elkton, MD
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/05/2012
Comments: Telephone
submission
[?]
customer called in & spoke to RB. He said all is working fine and he is happy with our service & tech.
–Gerrit Hopman
Service Provided:
Garage Door and Opener Install
Product:
Vinyl Garage Doors
Technician:
Troy R
Garage Door Repair
Berlin , MD
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/25/2012
Comments: Telephone
submission
[?]
Door is operating very well. Russ was very professional & competent. I will be happy to refer you to my FF. Gives us a 5 star rating!
–Jim Jones
Service Provided:
Garage Door Repair
Product:
Garage Door Rebuild
Technician:
Russel
Garage Door Opener Install
Bel Air, MD
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/20/2012
Comments: Telephone
submission
[?]
Service was fine & door operating very well now. Happy to refer us to FF
–Randy Pertiet
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Remotes / Keypad
Technician:
Dan
Broken Garage Door Spring Repair
Edgewood, MD
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/14/2012
Comments: Online
submission
[?]
Same day service was great - very good experience & professional techs - thank you
–anthony thenn
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Dan
Garage Door Repair
Aberdeen, MD
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/13/2012
Comments: Telephone
submission
[?]
Britt had the springs I needed on his truck & did an excellent job repairing the problem right away. Very pleased and will be sure to call again when more service is needed
–Robert Harris
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Britt
Broken Garage Door Spring Repair
Elkton, MD
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/07/2012
Comments: Telephone
submission
[?]
I was very happy with the service I received when Dana came out. Very personable.
–Evelyn L.
Service Provided:
Broken Garage Door Spring Repair
Technician:
Dana
Broken Garage Door Spring Repair
Centreville, MD
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/07/2012
Comments: Telephone
submission
[?]
Danny did everything he said he would and took care of the immediate problem. He gave me additional options & I'll call again when I'm ready to have that done
–Brian Steele
Service Provided:
Broken Garage Door Spring Repair
Technician:
Danny
Broken Garage Door Spring Repair
Bel Air, MD
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/02/2012
Comments: Telephone
submission
[?]
Pell was very pleasant and hard-working. The only thing is our door wasn't closing evenly & it' already been taken care of. I'm very satisfied with Precision Garages Doors & will be calling again for a new door
–Laura V.
A Response from Dean Wilkinson:
Upon hearing about Laura's door not properly closing, we were more than happy to send someone out to adjust the door so it was working perfectly for her. She said she appreciates our service and thanked us. As always, we appreciate her business and were pleased to be able to do whatever we could to guarantee our customer's satisfaction.
Service Provided:
Broken Garage Door Spring Repair
Technician:
Pell S
Broken Garage Door Spring Repair
Stevensville, MD
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/30/2012
Comments: Telephone
submission
[?]
Russ was an excellent technician- he was very personable and professional. We would be happy to have him back anytime; we've already recommended Precision Door to a friend in need of service.
–George M.
Service Provided:
Broken Garage Door Spring Repair
Technician:
Russel
Broken Garage Door Spring Repair
Bel Air, MD
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/30/2012
Comments: Telephone
submission
[?]
We were very happy with Dana and Jim and would be happy to have them come again! They were professional and did a good job of cleaning up. Our door works great now!
–Leslie S.
Service Provided:
Broken Garage Door Spring Repair
Technician:
Jim H
Garage Door Repair
Edgewood, MD
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/13/2012
Comments: Online
submission
[?]
My wife and I were leaving for work and the door cable snapped on our garage door. I called Precision and they were able to get a technician out very quickly. All the options were explained and they did an excellent quality job on the repair and made sure everything was functioning properly!
–Bruce Rurka
Service Provided:
Garage Door Repair
Technician:
Dan
Garage Door Repair
Edgewood, MD
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/11/2012
Comments: Online
submission
[?]
I needed my chamberlain garage door repaired. I had to override the computer in order to get the garage closed. I called precision and they sent Dana right out. What an awesome job he did! He was very accommodating and didn
–ashley coleman
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Technician:
Dana
Broken Garage Door Spring Repair
North East , MD
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/09/2012
Comments: Online
submission
[?]
Thank you for coming out so soon and fixing the door the man was so nice and professional thank you
–Charles Hopewood
Service Provided:
Broken Garage Door Spring Repair
Technician:
Dan
Broken Garage Door Spring Repair
Bel Air, MD
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/23/2011
Comments: Report Card
submission
[?]
Great service. Fair prices. On time.
–Julie Betz
Service Provided:
Broken Garage Door Spring Repair
Technician:
Dan
Broken Garage Door Spring Repair
North East , MD
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/17/2011
Comments: Online
submission
[?]
Technician was prompt, curtious, and knowledgable. He made suggestions to increase the longevity of my door.
–armand liberti
Service Provided:
Broken Garage Door Spring Repair
Technician:
Dan
Garage Door Install
White Hall, MD
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/03/2011
Comments: Online
submission
[?]
from start to finish, our experience was a very good one. Terry was our sales person on the phone. She addressed all our concerns and answered all questions the same day. She was delightful to do business with! The guys who came out were pleasant during installation of all 3 doors. One installer in particular, (during our first and single door in the summer) was etremely helpful! He was younger and went out of his way to address our concerns with the door not touching down to the ground evenly from end to end. With his help and suggestions and effort on site, our concern was addressed and all was well done. Thanks especially to that younger installer.
–Diane & Steve Markowski
A Response from Dean Wilkinson:
Dian - thanks so much for your encouraging comments regarding the service you received with your garage door installation. We appreciate you business and look forward to any business you're able to refer. Thank you again.....Teri
Service Provided:
Garage Door Install
Product:
Vinyl Garage Doors
Technician:
Dan
Garage Door Install
Bishopville, MD
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/16/2011
Comments: Online
submission
[?]
Great company. Quick efficient service. VERY knowledgeable technicians. I unhesitatingly recommend this company.
–jeff mayne
Service Provided:
Garage Door Install
Product:
Genie Garage Door Opener
Technician:
Russel
Garage Door Repair
Ocean City, MD
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/02/2011
Comments: Telephone
submission
[?]
Russ was a lifesaver. He was very fast, professional, personable & quite competent. We're very pleased.
–Paul Sheitel
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Russel
Garage Door Repair
Ocean City, MD
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/31/2011
Comments: Telephone
submission
[?]
We received nothing but rave reviews from our tenant about how wonderful Russ was in taking care of the garage door problem and we intend to call Precision Door Service again for additional repairs on this garage, and also for the area in which we live. It's so nice to feel comfortable about a company that provides such great service.
–Cindy Baughan
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Russel
(410) 734-2797
Aberdeen Area
5 out of 5 stars
(3)
Read All Aberdeen Reviews
  • Aberdeen (2)
  • Aberdeen Proving Ground
  • Adams Heights
  • Aldino
  • Allendale Estates
  • Bald Hill
  • Belcamp (1)
  • Carsins
  • Chapel Hills
  • Cooper
  • Crestview
  • Darlington
  • Day Meadows
  • Emerson Heights
  • Gallions Corner
  • Havre de Grace
  • Lapidum
  • Locust Hill Estates
  • Noble Mill
  • Perryman
  • Poplar Grove
  • Scarboro
  • Swan Creek
  • Thomas Run
  • Warwick
  • Webster
  • Wilson Mill
(410) 670-7373
Bel Air Area
4.99 out of 5 stars
(16)
Read All Bel Air Reviews
  • Abingdon (3)
  • Bel Air (8)
  • Campus Hill Estates
  • Chelsea
  • Clayton
  • Clear Acres
  • Constant Branch
  • Edgewood (4)
  • Fallston
  • Fountain Green
  • Foxborough Farms
  • Harbour Oaks
  • Henley Park
  • Heritage Woods
  • Knollwood
  • Mountain
  • Old Baltimore
  • Pleasant Hills (1)
  • Pleasant Hills
  • Riverside
  • Stockton
  • Vale
(410) 690-4641
Cambridge/Easton Area
5 out of 5 stars
(2)
Read All Cambridge/Easton Reviews
  • Alogonquin
  • Andrews
  • Bellevue
  • Bozman
  • Cambridge
  • Church Creek
  • Cornersville
  • Crapo
  • Crocheron
  • Dailsville
  • Easton (2)
  • Federalsburg
  • Fishing Bay
  • Fishing Creek
  • Harmony
  • Harrisville
  • Honga
  • Hooper's Island
  • Hoopersville
  • Hudson
  • Hurlock
  • Indian Harbor
  • Linkwood
  • Mardela Springs
  • McDaniel
  • Oxford
  • Preston
  • Rocky Hook
  • Royal Oak
  • Sherwood
  • Smithville
  • Taylors Island
  • Thomas
  • Tighman
  • Toddville
  • Trappe
  • Vienna
  • Wesley
  • Wingate
  • Wings Landing
  • Wittman
  • Woolford
(410) 885-4027
Cecilton Area
5 out of 5 stars
(1)
Read All Cecilton Reviews
  • Battery Point Farms
  • Bay View
  • Bay View Estates
  • Cassidy Whart
  • Cayots
  • Cecilton
  • Chesapeake Haven
  • Earleville (1)
  • Elk Neck
  • Elk River Bason
  • Ginns Corner
  • Hack Point
  • Indian Acres
  • Port Herman
  • Red Point
  • St. Augustine
  • The Woods of Town Point
(410) 928-7243
Centreville Area
5 out of 5 stars
(3)
Read All Centreville Reviews
  • Barclay
  • Betterton
  • Blakeford
  • Buck Neck Landing
  • Burrisville
  • Centreville (1)
  • Chester
  • Chestertown
  • Chesterville
  • Church Hill
  • Cordova
  • Coventry Farms
  • Crosby
  • Crumptown
  • Denton
  • Galena (1)
  • Goldsboro
  • Grasonville
  • Great Oak Landing
  • Greensboro
  • Henderson
  • Ingleside
  • Kennedyville
  • Kinnairds Point
  • Massey
  • Melitota
  • Millington
  • Overton
  • Prospect Bay
  • Queenstown
  • Rock Hall
  • Stevensville (1)
  • Still Pond
  • Sudlersville
  • Templeville
  • Worton
  • Wye Mills
(410) 941-8952
Jarrettsville Area
5 out of 5 stars
(1)
Read All Jarrettsville Reviews
  • Ady
  • Amos Mill
  • Bakersfield
  • Blackhorse
  • Bobs Flow
  • Bradenbaugh
  • Bushs Corner
  • Cardiff
  • Coopstown
  • Drybranch
  • Eden Hills
  • Ferncliff
  • Forest Hill
  • Glen Elyn
  • Harkins
  • Indian Hills
  • Jarrettsville
  • Madonna
  • Mill Green
  • Minefield
  • Norrisville
  • Putnam
  • Pylesville
  • Rolling Knolls
  • Sharon (1)
  • Shawsville
  • Street
  • Taylor
  • Whiteford
(410) 885-4027
North East/Elkton Area
4.78 out of 5 stars
(23)
Read All North East/Elkton Reviews
  • Aikin
  • Appleton
  • Arundel
  • Bay View
  • Belvedere
  • Beulah Land
  • Blueball
  • Brantwood
  • Calvert
  • Carpenter Point
  • Cathers Corner
  • Cedar Hill
  • Chantilly Manor
  • Charlestown
  • Cherry Hill
  • Chesapeake City (1)
  • Colora (1)
  • Conowingo
  • Deer Haven
  • Eder
  • Edgewood Hills
  • Elk Ranch Park
  • Elkton (10)
  • Fair Hill
  • Frank
  • Jackson Mill Farms
  • La Plaine Estates
  • Liberty Grove
  • Marley Village
  • Meadowview
  • Meadowview Park
  • Middlecroft
  • North East (6)
  • Oakwood
  • Octararo Lakes
  • Perryville (3)
  • Poplar Point
  • Port Deposit (1)
  • Principio
  • Providence
  • Quails Nest
  • Raintree Park
  • Rising Sun
  • Rowlandsville
  • Singerly
  • Theodore
  • Topeka East
  • Turn Quist
  • Union Valley
  • Union Valley
  • West Nottingham
  • White Hall (1)
  • Woodlawn
  • Zion
(410) 202-2276
Ocean City Area
5 out of 5 stars
(5)
Read All Ocean City Reviews
  • Berlin (1)
  • Bishopville (1)
  • Briddletown
  • Dills Acres
  • Figgs Landing
  • Friendship
  • Furnace
  • Girdletree
  • Harmon Landing
  • Hudson Landing
  • Isle of Wight Bay
  • Libertytown
  • Milburn Landing
  • Newark
  • Ocean City (3)
  • Ocean Pines
  • Pittsville
  • Public Landing
  • Snow Hill
  • Stockton
  • Whaleyville
  • Whiton
  • Whiton
  • Willards
(410) 376-7053
Salisbury Area
5 out of 5 stars
(1)
Read All Salisbury Reviews
  • Bivalve
  • Chance
  • Cottage Grove
  • Crisfield
  • Dames Quarter
  • Deal Island
  • Eden
  • Fruitland
  • Green Forest Estates
  • Gum Swamp
  • Hebron
  • Lawsonia
  • Marion Station
  • Mt Vernon
  • Nanticoke
  • Palmetto
  • Parsonburg
  • Parsonsburg
  • Pauls Corner
  • Pocomoke City
  • Princess Anne
  • Quantico
  • Salisbury (1)
  • Tyaskin
  • Upper Fairmount
  • Wenona
  • West Pocomoke
  • Westover

Come visit us at our Showroom & Headquarters:

Precision Garage Door 1-866-579-4295
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